The Phone rings and I don’t get to it in time. I ring the number back but there's no answer. Next a friend asks me for a favour and of course, without thinking it through, I automatically say ‘yes’. Then I remember the new top that I bought which doesn’t fit and I need to take it back but I don’t feel very sure about it and I don’t want to deal with it. I get cross with myself and ask, “Why didn’t I get to the phone quick enough”, “why can’t I just say “no” without feeling
